Cancellation policy

Consumers have a thirty-day right of withdrawal.

Cancellation policy

Right of withdrawal

You have the right to withdraw from this contract within thirty days without giving any reason. The withdrawal period is thirty days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods.

To exercise the right to cancel, you must inform us (Nette GmbH, Elliehäuser Weg 7-11, 37079 Göttingen, Deutschland, info@der-verpackungs-profi.de, Phone: 05519996390) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or e-mail). You can use the attached sample withdrawal form, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal

If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us).we will refund all payments we have received from you, including delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we receive notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest.

You must return or hand over the goods to us or to Nette GmbH (Oststr. 5, 06231 Bad Dürrenberg, Germany) immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You shall bear the direct costs of returning the goods. You will only be liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Deviating return costs regulation for Germany
We will bear the direct costs of returning the goods if the return is made within Germany.

Return labels
Without prejudice to your statutory rights, you will be provided with free return labels for your return shipment. If you use these return labels, the return shipment is free of charge for you. The return label will be provided to you by e-mail. You can hand in the return shipment at a parcel store of the respective provider in Germany.

Cancellation policy created with theTrusted Shops legal text editor